Empathy & Understanding
I have been witness to an explosion in knowledge on health. There was a time when I could not use the word insulin in my blog. I would get blocked by google and meta.
But you can now create a query that says "give me 50 medical terms that no one has ever heard about." An AI toll will throw up a list.
Knowledge is almost free.
But what is missing is empathy and understanding.
I lived the first forty years of my life as a patient. I lived the past decade on the other side of the table.
Both perspectives taught me one truth. The best cures come not only from medicine or data but from a kind word, a listening ear, and genuine understanding.
Healing often begins long before the prescription is written.
This distinction matters most when you are not solving for the obvious. A thermometer can tell you if someone has a fever.
That is information, not diagnosis. Diagnosis is the art of connecting the dots. Understanding how it came to be that a person developed the fever in the first place.
Was it their diet? Was it stress? Was it a hidden infection, or a body worn down by years of imbalance?
Understanding requires patience. It requires empathy. The best doctors, healers, and caregivers know this instinctively.
They go beyond symptoms into the story of a person’s life.
You may not need it in a crisis. You dont have the time to wait.
But in most cases we are not dealing with emergencies.
We live in a world where access to facts is limitless. What will separate great care from average care is not who knows more, but who have a gentler kinder touch.
Science is everywhere. Empathy is rare. And it is in empathy that true health begins.
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